Privacy Policy

2. Information We Collect on Our Website

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2.1 Personal Information You Disclose to Us

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• Clients: We collect information you provide through our intake form, email correspondence, or during consultations. This includes:
  • Company Information: Company name, industry, and company size.
  • Contact Details: Your name, email address, phone number, and preferred method of communication.
  • Position Details: Specific roles you are looking to fill, job descriptions, required skills and qualifications, and experience level.
  • Budget Information: Your budget for these positions, including salary range or hourly rates.
  • Preferences and Requirements: Any additional preferences or requirements for candidates, such as language skills, time zone compatibility, availability, and specific work hours.
  • Project Details: Information about your projects or tasks that the candidates will be working on.
  • Timeline: Desired start date and duration of the engagement.

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• Contractors: We collect professional details provided through forms on our website before any formal collaboration starts. This includes:
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  • Personal Information: Your name, email address, phone number, country, timezone, and preferred method of communication.
  • Professional Details: Employment history, skills, educational background, pre-recorded videos, equipment set up, language proficiency, job and areas of experience, availability, professional headshots or pictures, screenshots of internet speed, and answers to specific questions that help us determine your suitability for various roles. This information helps us create your profile and match you with potential job opportunities.

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2.2 Information Automatically Collected

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In Short: Some information – such as IP address and/or browser and device characteristics – is collected automatically when you visit our Sites.

We automatically collect certain information when you visit, use, or navigate the Sites. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Sites, and other technical information. This information is primarily needed to maintain the security and operation of our Sites, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies.

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3. How Do We Use Your Information?

At DELV GLOBAL LLC, we handle your information with the utmost respect and care. We process your personal data because it's necessary for the effective management of our business relationships, to fulfill our contractual obligations with you, to comply with legal requirements, and when we have your explicit consent. Below, we detail the various business purposes for which we use your data, and we clearly specify the legal basis for each activity, whether it's for legitimate business interests, contractual necessities, with your consent, or for legal compliance.

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The personal information collected is used to:

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• Clients:
  • Facilitate the placement of professionals with suitable employers.
  • Manage our relationships with clients, including payments and communications.
  • Improve our services and website, including performing data analysis and internal audits.
  • Comply with applicable legal requirements and our policies.

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• Contractors:
  • Facilitate the matching process with potential employers.
  • Manage our relationships with contractors, including communications and profile management.
  • Use contractor-submitted content (videos, pictures, etc.) for marketing and promotional purposes.
  • Comply with applicable legal requirements and our policies.

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4. Ownership and Use of Contractor Information

By submitting information, pre-recorded videos, pictures, and other content, independent contractors grant DELV GLOBAL LLC the right to use, reproduce, display, and distribute this content for marketing purposes, content creation, and sharing with potential clients. Independent Contractors acknowledge and agree that they relinquish all ownership rights of the submitted content to DELV GLOBAL LLC. This includes the use of videos, pictures, and information on our social media, website, and other marketing channels.

Clients do not have the right to share or use contractor information on their social media platforms or websites unless explicitly agreed upon in a separate subcontractor agreement.

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5. Will Your Information Be Shared with Anyone?

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We only share and disclose your information in the following situations:

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• Third-party Service Providers: These are external companies that DELV GLOBAL LLC contracts to perform specific tasks, such as payment processing and data analysis. They are authorized to access necessary information solely for the purpose of executing these tasks on our behalf.
• Potential Clients: We share contractor information, including pre-recorded videos, pictures, and other relevant data, with potential clients to facilitate employment opportunities and match contractors with suitable roles.
• Business Partners and Network Agencies: Collaborative entities within our network that help facilitate employment opportunities. This group includes other staffing agencies and businesses seeking to fill positions, leveraging our resources and candidate pool.
• Legal and Governmental Authorities: Regulatory or law enforcement bodies that we may need to disclose information to under legal obligations, or to protect the rights, property, or safety of DELV GLOBAL LLC, our clients, or others. This disclosure is strictly governed by law.

6. How Do We Keep Your Information Safe?

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In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Sites is at your own risk. You should only access the services within a secure environment.

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Technical Data

• We automatically collect certain information when you visit our website. This includes your IP address, browser type, and browsing information such as the pages you visit on our site. This data helps us understand how our website is used and provides insights into user behavior, which allows us to improve our services.

Use of Cookies

• Our website uses cookies to enhance user experience, track users' movements around the site, and gather demographic information. You can manage your cookie preferences through your browser settings, but please note that disabling cookies may affect the functionality of our website.

Data Collection Timing

• We do not collect banking or detailed personal information until there is a confirmed intent to start collaboration between a client and a contractor. At that point, we facilitate the exchange of necessary financial details securely to ensure smooth commencement of services.

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7. Children’s Privacy

Our services are not directed to children under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal information from a visitor under the age of 18, we will delete the information from our records.

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8. International Data Transfers

We may transfer, store, and process your information in countries other than your own. These countries may have data protection laws that are different from the laws of your country. We ensure that appropriate safeguards are in place to protect your personal data during such transfers.

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9. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: You have the right to request a copy of the personal information we hold about you.
• Correction: You have the right to request correction of any inaccurate or incomplete information.
• Deletion: You have the right to request deletion of your personal information, subject to certain exceptions.
• Objection: You have the right to object to the processing of your personal information.
• Restriction: You have the right to request restriction of processing of your personal information.
• Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us at support@delvglobal.co

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10. Obtaining and Withdrawing Consent

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• Obtaining Consent: By using our website and services, you consent to the collection, use, and sharing of your personal information as described in this Privacy Policy. During the registration process, clients and contractors will be explicitly asked to agree to this Privacy Policy. For contractors, when you submit your information, videos, pictures, and other content, you will be required to acknowledge that you grant DELV GLOBAL LLC the rights to use this content for marketing and other purposes as outlined.
• Withdrawing Consent: You have the right to withdraw your consent at any time. If you wish to withdraw your consent, please contact us at support@delvglobal.co Upon receiving your request, we will stop processing your personal information for the purposes to which you originally consented, except where we have another legitimate legal basis to continue processing your data (e.g., contractual obligations or legal requirements). Please note that withdrawing consent may affect our ability to provide certain services to you.
• Consent for Marketing Communications: If you have opted in to receive marketing communications from us, you can withdraw your consent at any time by clicking the "unsubscribe" link in any marketing email you receive or by contacting us directly.
• Cookie Consent: When you visit our website, you will be prompted to accept or decline cookies. You can manage your cookie preferences through your browser settings at any time. Disabling cookies may affect the functionality of our website.

11. Do We Make Updates to This Policy?

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In Short: Yes, we will update this policy as necessary to stay compliant with relevant laws.

We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

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12. How Can You Contact Us About This Policy?

If you have questions or comments about this policy, you may email us at support@delvglobal.co.

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Last updated: 07/09/2024

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